If you are not entirely satisfied with the product, you are able to return the product to us in the original packaging if notified within 14 days of receipt. We will refund 100% of the purchase price minus the delivery charges.

The carriage charge for returning the product will be payable by the buyer and we recommend that you use a delivery service that is trackable and is insured for the value of the item returning.

Quality Greenhouses will only pay the carriage returns if we have made a mistake or the item is faulty.

To return a product to Quality Greenhouse a returns number must be obtained prior to the return of the product,  this can be obtained  by calling 01513427335 and the procedure will be discussed with the buyer.